Twitter said late Thursday that it had reversed course after an intense
public outcry and will restore a feature that allows users to "block"
unwanted followers.
The company was responding to a virtual revolt led by users who had experienced harassment on the popular social media network.
The
offending change removed the ability of individuals to block unwanted
followers and hide tweets from that user. Instead, the new rules
rendered any blocked account invisible to the user -- similar in
function to a "mute" button.
The new policy created the possibility
that an abusive user would be able to continue their behavior -- but the
target would be unaware.
Critics of the new policy said it was the
digital equivalent of wearing a blindfold or plugging your ears. The
practice, they said, would have questionable benefits to victims of
abuse.
Related story: Instagram launches direct messaging
Twitter
(TWTR) countered that the new policy would help users who wanted to
silence abusive users, but feared retaliation when the offender noticed
they had been blocked.
Company executives met Thursday night in San
Francisco to discuss the outcry, according to Reuters. A short time
later, Twitter said it would reverse the changes.
"We have decided to
revert the change after receiving feedback from many users," Michael
Sippey, vice president of product, said in a blog post. "We never want
to introduce features at the cost of users feeling less safe."
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